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Account removed#114

A

My account was deleted for no reason. When I logged back in, it started a brand-new account.

a month ago

Hi Andrea,

Good news: your account and all your data are safe. Nothing was deleted.

Your original account was created with “Sign in with Apple” (Apple hides your real e-mail behind a private relay address). On September 4 the app was signed in with “Continue with Google” (andrealbertopellegrini00@gmail.com) instead. Because the two e-mail addresses are different, this created a second, empty account.

To get back to your original account:

  1. Profile → Sign out
  2. Tap “Continue with Apple” and use the same Apple ID as before

You will see your group “Io e Vesa” with all expenses again. The Google account (group “Famiglia”) stays as a separate account; you can keep it or delete it in Profile → Delete account. Let us know if you’d like help moving anything between them.

a month ago
Changed the status to
Completed
a month ago